September 2020 Member Spotlight

Mon, 08/31/2020 - 10:07
by Sandy Crayton

Francine Hamilton 

  1. How long have you been in the industry?  I have been in the industry for 21 years.
  2. What is your current position and employer?  I am a Senior Complex Claims Specialist with Liberty Mutual Insurance.
  3. How long did it take you to obtain your CPCU? 2 years
  4. What do you like most about your job?  I get to analyze complex issues and solve problems to help our customers.
  5. Why or how did you start in the insurance industry?  I took a job in claims with Progressive Insurance when I graduated college because it sounded interesting and I have been in the industry ever since.
  6. Do you have any advice for anyone thinking of getting the designation?  My strategy was to take 1 CPCU exam every quarter to keep up a regular schedule of reading the textbooks and studying.
  7. What book did you read last?  Anna Karenina
  8. What is your favorite restaurant?  Nawab Indian Cuisine
  9. What college/university did you attend?  University of Rochester in Rochester, NY
  10. Tell us something about yourself outside of your insurance career.  I enjoy spending time with my family, walking, paddle boarding, reading, and baking in my spare time.


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